1. Introduction

YiQi Medical Group ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our patients, website visitors, and clinical prospects. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.yiqimedicalgroup.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please do not use our website.

​

2. HIPAA Notice of Privacy Practices

IMPORTANT: This website is an informational and administrative platform. It is not a clinical tool for transmitting sensitive medical information.

As a healthcare provider, we are required by federal law (HIPAA) and California state law to maintain the privacy of your Protected Health Information (PHI). Detailed information regarding how we handle your PHI for treatment, payment, and healthcare operations is provided in our Notice of Privacy Practices, which will be provided to you during your first visit or upon request.

Key HIPAA-related rights include:

• The right to access and receive a copy of your health records

• The right to request corrections to your records

• The right to request a list of disclosures of your PHI

• The right to request restrictions on certain uses and disclosures

• The right to file a complaint with our office or with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated

Standard website contact forms are not intended for transmitting sensitive medical or psychiatric information. Established patients will be provided access to a secure, HIPAA-compliant patient portal for all clinical communications and records.

 

3. Information We Collect

A. Personal Information You Provide Voluntarily

We collect personal information that you voluntarily provide when you interact with our website, such as when you request information, schedule an appointment, or contact our office. This may include:

• Name

• Email address

• Phone number

• Mailing address

• Any other information you choose to provide through contact forms or email communications

B. Information Automatically Collected

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited and time spent on pages

• Referring website

• Cookie identifiers

​​

4. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries and requests

• To schedule appointments or facilitate appointment requests

• To improve our website, services, and user experience

• To maintain the security and functionality of our website

• To detect and prevent fraud or unauthorized activity

• To comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

​

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• The right to know: You may request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.

• The right to delete: You may request that we delete the personal information we have collected about you, subject to certain legal exceptions (such as completing a transaction or complying with legal obligations).

• The right to correct: You may request correction of inaccurate personal information.

• The right to opt out: We do not sell your personal information. However, you have the right to opt out of the "sharing" of your personal information for cross-context behavioral advertising. You can manage your cookie preferences through our cookie consent banner.

• The right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at the address or phone number listed above. We will respond to verifiable requests within 45 days (or up to 90 days with notice). You may exercise your right to know and right to delete twice per year at no charge.

​

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze usage, and personalize content. Cookies are small text files placed on your device by a web server.

We may use:

• Essential cookies: Necessary for the website to function properly (e.g., security, cookie preferences).

• Analytics cookies: To understand how visitors interact with our site and improve performance (e.g., Google Analytics).

• Advertising cookies: To deliver relevant advertisements and measure campaign effectiveness (if enabled).

​​

Google Analytics

We use Google Analytics to collect anonymized usage data, such as pages visited, time spent on site, browser type, and IP address. This information helps us improve our website. Google Analytics uses cookies. You may opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout or by adjusting your browser settings.

 

Cookie Consent

Depending on your location (e.g., California, EU), non-essential cookies will be activated only after you provide affirmative consent through our cookie banner. You may change your cookie preferences at any time by using the "Cookie Settings" link in our website footer.

​

7. How We Share Information

We may share your personal information in the following circumstances:

• With service providers: We may share information with trusted third parties that help us operate our website and business (e.g., website hosting, analytics, appointment scheduling, security). These providers are bound by strict confidentiality agreements and may only use your information to perform services on our behalf.

• As required by law: We may disclose information if required by law, court order, or governmental request, or when necessary to protect our rights, patients, employees, or property.

• Business transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

 

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption where appropriate, access controls, and staff training.

However, no internet transmission is completely secure. While we take precautions to safeguard information transmitted between our website and you, we cannot guarantee absolute security. Please use our website's contact forms responsibly and avoid submitting sensitive medical information through non-secure channels.

 

9. Third-Party Links

Our website may contain links to third-party websites (such as patient portals or insurance providers). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

 

10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us and we will delete that information.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of our website after an update constitutes your agreement to the revised policy.

 

12. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:

YiQi Medical Group
555 Old County Road, Suite 100
San Carlos, CA 94070
Phone: 650-788-9818

​

Privacy Officer Contact: Please call our main office at 650-788-9818 and ask for the Privacy Officer.

 

13. State-Specific Disclosures

 

California Residents

This Privacy Policy complies with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). We collect personal information for the business purposes described in Section 4. You have the rights described in Section 5. We do not sell your personal information. For the purposes of the CPRA, we may "share" information with analytics providers (such as Google Analytics) and advertising platforms—this constitutes "sharing" under California law. You may opt out of this sharing by adjusting your cookie preferences through our cookie banner, available on our website.

 

European Union Residents (GDPR)

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data

• The right to rectification (correction)

• The right to erasure ("right to be forgotten")

• The right to restrict or object to processing

• The right to data portability

• The right to withdraw consent (where applicable)

To exercise these rights, please contact us as described above. If you are located outside the United States, please note that your data may be transferred to servers in the United States. By using our website, you consent to this transfer.

Effective Date: January 1, 2026

This response is AI-generated, for reference only.